Welcome to Your Resident Benefit Package
All Magnolia Coastal Properties residents are enrolled in the Resident Benefits Package (RBP) for $50.00/month which includes liability insurance, credit building to help boost the resident’s credit score with timely rent payments, up to $1M Identity Theft Protection, HVAC air filter delivery (for applicable
properties), move-in concierge service making utility connection and home service setup a breeze during your move-in, our best-in-class resident rewards program, on-demand pest control, and much more!
More details upon application.
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Concierge Service
The RBP offers a concierge service for setting up your utilities as well as any phone, cable, or security needs.
If you’re interested in changing your internet or cable providers, but don’t want to make time for the dreaded hold times to discuss your options with variable companies, our Utility Concierge Service will turn this hassle into a simple 10 to 15-minute conversation.
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Security Deposit Protection
Your security deposit is held by us, in an FDIC-insured trust account. So if your property is foreclosed on for any reason we guarantee the protection of your security deposit.
Trust
Our locally owned family business has been serving our community since 1991. Knowing we will be here tomorrow (and the next day, and the next, and the next) with an honest relationship based service.
Maintenance
We have a 24/7 Maintenance Portal that is always available to protect your property around the clock. After-Hours Maintenance is addressed based on priority.
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Secure Tenant Portal
You will receive a password-protected tenant portal that allows you to view payment history, maintenance requests, and update your personal information anytime.
Inspections
We inspect the property 1 time a year or more during your lease to ensure there are no outstanding repairs.
Resident Rewards Program
We celebrate every chance we get! Now, you’ll be rewarded for paying your rent on-time and earn rewards for gift cards, along with substantial savings when shopping in the Piñata online marketplace. In the days ahead, you will receive a welcome email from Piñata. Simply download the app to your smart device, or visit their website using the link included in the email and earn points just for signing up!
Liability Insurance
If applicable, you’ll benefit by being added to our master insurance policy and all of your lease insurance requirements shall be met. We’ve secured an industry-leading value policy from an A-rated carrier. In lieu of being added to our master insurance policy, you also have the option to provide your own proof of insurance provided by your insurance provider of choice, subject to the terms of the lease.
Air Filters Shipped
Changing filters, a known tenant responsibility, is now as easy as opening the front door. For our properties with HVAC, we’ve made every effort to ensure your obligation to change the filter(s) is as easy as possible by having the correct size filter delivered to your door approximately every 90 days, or as required by the property’s HVAC system. This helps you save up to 15% on monthly heating & cooling bills, improves indoor air quality, and reduces the hassles and liability of repairs. Click here for more info.
Credit Building
Now you can build your credit by paying your rent on-time too! Boost your credit score each time you pay rent on-time. Click here for more info.
Identity Protection
Up to $1M identity protection for stolen funds reimbursement to protect all adult leaseholders complete with a US-based Identity Restoration Specialist. Click here for more info.
Online Rent Payment
Postage and gas are HIGH! Save money and never worry about your check getting lost in the mail. Setup a one-time or a recurring bank transfer or eCheck in your Tenant Portal.
Online Pet Profile
We use Petscreening.com that provides a secure place to store all important information about your pets. Pet profiles can easily be shared with pet service providers such as veterinarians, animal hospitals, sitters and daycares.
Home Buying Assistance!
When you are ready to buy your “forever” home, we want to help!
Pest Program
Got pests? No need to fear! You will be provided with an innovative pest control service that provides an effective, reactive, and targeted approach to pest control in full replacement of overall less effective, traditional, preventative programs.
Vetted Vendor Network
We find the technicians, and you can feel comfortable knowing they are reputable, licensed, and insured.